Refund policy

Return & Exchange Policy

We want you to have a smooth and satisfactory shopping experience. Please read our return and exchange policy carefully.

1. Check Your Order at Delivery
Customers are kindly requested to check the product in front of the courier at the time of delivery. This ensures that the correct item has been received and that it is in proper condition.

2. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please inform the courier immediately and contact our customer support team as soon as possible so we can assist you.

3. Return Eligibility
Returns or exchanges may be accepted if:

• The product is damaged or defective.

• The wrong item was delivered.

The item must be unused and in its original packaging.

4. Time to Report an Issue
Any issues with the product should be reported within 24 hours of delivery.

5. Non-Returnable Situations
Returns may not be accepted if:

• The product has been used or damaged after delivery.

• The issue was not reported within the specified time.

• The product was not checked at the time of delivery.

6. Exchange Process
Once your request is reviewed and approved, we will arrange an exchange or replacement as soon as possible.

If you have any questions about returns or exchanges, please contact our customer support team for assistance.