Terms of service

Terms and Conditions

1. Overview
By accessing or purchasing from our store, you agree to comply with the following terms and conditions. These terms apply to all users of the website, including customers, browsers, and merchants.

2. Products and Orders
We strive to ensure that all product descriptions, prices, and images are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.

3. Pricing
All prices listed on the website are in Pakistani Rupees (PKR) unless otherwise stated. Prices may change without prior notice.

4. Payment Methods
We currently accept Cash on Delivery (COD) and other available payment options displayed during checkout. Payment must be completed according to the selected method before the order is processed or delivered.

5. Shipping and Delivery
Orders are usually processed within 1–3 business days. Delivery times may vary depending on your location and the courier service. We are not responsible for delays caused by courier companies or unforeseen circumstances.

6. Cash on Delivery Policy
Customers who select Cash on Delivery must ensure that the correct delivery information is provided. Please have the exact payment amount ready when the courier arrives. Orders may be cancelled if delivery attempts fail due to incorrect details or customer unavailability.

7. Returns and Exchanges
Customers may request a return or exchange within 7 days of receiving the product if the item is damaged, defective, or incorrect. The product must be unused and in its original packaging.

8. Order Cancellation
Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.

9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any information provided during checkout will only be used to process and deliver your order.

10. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website after any changes indicates acceptance of the updated terms.

11. Contact Information
If you have any questions regarding these terms, please contact our customer support through the contact details provided on our website.